Last Revised: January 21, 2026

Happy Staffy Pty Ltd ABN 91 672 912 5511 ("Happy Staffy Co" and "we" or "us") is committed to protecting the privacy of the personal information and sensitive information which it collects and holds.

 

The Purpose of this Privacy Policy

This privacy policy explains:

• The types of information Happy Staffy Co collects about you and how it is held;

• How Happy Staffy Co collects and holds personal information;

• the purposes for which Happy Staffy Co collects, holds, uses and discloses personal information;

• How to make a complaint about a privacy breach and how we handle such complaints; and

• How you can access the personal information Happy Staffy Co holds about you and seek to correct such information.

In general, we collect and store two types of information:

• Personal Information: Includes names, email addresses, and financial details necessary to conduct business with you.

• Non-Personal Information: Includes transaction details, visitor data, session identifiers, and system logs

By providing your personal information to us and becoming or remaining a customer of Happy Staffy Co, you consent (to the extent that we require your consent under privacy laws to do these things) to Happy Staffy Co collecting, using and disclosing your personal information in accordance with this Privacy Policy.

How we hold your information

We store your information in secure hard copy or electronic formats, using storage facilities that we own and operate, or that are owned by our service providers. We take reasonable steps to protect your information from unauthorized disclosure. However, there are inherent security risks beyond our control, so we encourage you to take measures to safeguard your information.

How we use your information

We may use your information to:

• Provide products and services, respond to inquiries, assist with your purchase, and enhance customer support.

• Administer and manage the products and services we provide to you, to charge and bill you for them, and to collect any amounts you may owe us.

• Understand your needs, perform research and analysis, and improve or develop our products and services.

• Provide anonymised examples of how our products and services work.

• Monitor system usage, quality, and performance to operate, maintain, develop, test, and upgrade our systems.

• Promote and market products, services, and special offers. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at hello@happystaffyco.com.

Happy Staffy Co will only use your personal information for the purpose for which it was collected by Happy Staffy Co (primary purpose), unless:

• It is required for a related secondary purpose that you would reasonably expect or have been informed about.

• You have given explicit consent for its use in a secondary purpose; or

• Happy Staffy Co is required or authorised by law to use your personal information for a secondary purpose.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. After you unsubscribe or stop using our services, we will retain your personal information for up to [6 months to 1 year] to manage any necessary post-account activity (e.g., billing issues, legal obligations) or to comply with applicable laws. After this period, your personal information will be securely deleted unless retention is required by law.

Information we share

Happy Staffy Co limits disclosure of your personal information to the primary purpose for which it was collected or a related secondary purpose. We may share your information where necessary to operate our business, deliver products and services, or for security and compliance purposes.

We may provide your personal information to:

• Third-party service providers that assist us with ecommerce operations, payment processing, analytics, marketing, and customer support;

• Anyone authorised by you to receive your personal information (your consent may be express or implied);

• Allow us to provide a product or service;

• Parties required by law or regulation.

Handling of email addresses

We do not and will not share, sell or otherwise intentionally disclose email addresses you enter or store in Happy Staffy Co to anyone unless we receive your express written permission to do so or you have engaged with Happy Staffy Co through one of our approved partners, in which case email addresses will be disclosed to that partner.

Handling of Sensitive Information

We do not store sensitive financial information such as credit card details. All payments are securely processed by third-party payment processors that comply with industry standards for security and encryption.

Cookies and Online Tracking

We use cookies to enhance user experience, personalize content and ads, and analyze website traffic. This includes cookies set by Shopify and other third-party service providers used for analytics and advertising.

By using our website, you consent to the use of cookies. You can manage your cookie preferences by adjusting your browser settings or using the cookie consent tool on our site. Disabling cookies may affect certain website features.

Links to other sites

Happy Staffy Co may provide links to third-party websites, including advertisements. These sites operate independently, and we are not responsible for their content or privacy practices. Before disclosing personal information on external sites, we encourage you to review their privacy policies.

You acknowledge that Happy Staffy Co may receive a commission from certain links if a user clicks an advertisement or makes a purchase.

Privacy Policy Updates

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this policy and, where required, notify you via email or a notice on our website.

Accessing and Correcting Your Information

You have the right to access your personal information held by Happy Staffy Co. If you request access, we may ask you to verify your identity and specify the information required.

You can also request amendments if your personal information is incorrect. While we aim to fulfill all requests, in some cases, access may be denied where legally permitted.

Subject to applicable laws, we may delete records containing personal information when it is no longer required by Happy Staffy Co.

Contact Information for Privacy Concerns

If you have any concerns about this Privacy Policy or wish to make a complaint, please contact us at:

📧 Email: hello@happystaffyco.com

Alternatively, you can submit privacy-related requests through our contact form on our website.

We take all privacy-related concerns seriously and will respond promptly to any inquiries.

While Happy Staffy Co aims to meet all requests for access to personal information, in a small number of cases and where necessary and permitted to do so by law, Happy Staffy Co may not give access or may do so only under conditions.

Subject to applicable laws, Happy Staffy Co may destroy records containing personal information when the record is no longer required by Happy Staffy Co.